Cookie Policy

01What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work correctly, to remember your preferences, and to provide information to site owners about how their site is used.

This policy explains which cookies and similar technologies TradeLock uses and the choices available to you.

02Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set only in response to actions you take, such as submitting a form or navigating between pages.

• Session cookies that keep your subscription lookup session consistent while you use the Manage Subscription page.
• Security cookies that help detect abusive or automated traffic and protect against request forgery.
• Load-balancing cookies that route your requests to a healthy server.

03Functional Cookies

These cookies allow the website to remember choices you make and provide a more personal experience. If you disable them, some parts of the site may not work as smoothly.

• Remembering interface preferences such as your selected plan or payment network.
• Retaining dismissed notices so they are not shown to you repeatedly.

04Analytics Cookies

We may use privacy-respecting analytics to understand which pages are visited and where visitors encounter difficulty. This information is aggregated and is not used to identify you individually.

Analytics data helps us improve page performance, clarify confusing steps in the payment flow, and prioritise the features traders actually use.

05What We Do Not Use

We want to be explicit about the tracking we deliberately avoid:

• We do not use advertising or retargeting cookies.
• We do not sell cookie data or browsing behaviour to third parties.
• We do not build cross-site advertising profiles about you.
• We never store trading credentials or wallet keys in cookies or in browser storage.

06Third-Party Cookies

Some cookies may be set by third-party services we rely on, such as our hosting and infrastructure providers. These providers process data on our behalf and are bound by confidentiality obligations. We do not control cookies set by external websites you reach through links from our site.

07Managing Your Cookie Preferences

You remain in control of cookies at all times:

• Most browsers let you view, block or delete cookies through their settings menu.
• You can set your browser to warn you before a cookie is stored.
• You can browse in private or incognito mode, which clears cookies when the session ends.
• Blocking strictly necessary cookies may prevent parts of TradeLock, including subscription management, from working.

08Cookie Lifespan

Session cookies are temporary and are erased when you close your browser. Persistent cookies remain on your device for a defined period, or until you delete them manually. We keep cookie lifespans as short as is practical for the purpose they serve.

09Changes to This Policy

We may update this Cookie Policy to reflect changes in the technologies we use or in applicable law. The "Last updated" date above always reflects the current version, and material changes will be highlighted on the website.